Usually the source has another outlet or may need to do research on your request. 14. What are "bullets"? The terms "bullets" is very misleading and has grown way out of control in this industry. Cable companies transmit data, this is how all addressable cable systems work. Both, cable companies and cable dealers alike use the term "bullet" to describe this transmission of data . Bullets are nothing more than transmitted signal which affects the cable box program. It does not fry the guts of the equipment but rather may shut the box off temporarily, reprogram the box, or shut the box down in an error mode. The box can easily be reset by unplugging it for 15min. This will allow the unit to reset and correct any error that has occurred.

When you add a descrambler to your converter, it allows you to view all premium channels. 6. What is a cable descrambler? A cable descrambler is a device that restores the picture and sound of a scrambled channel. A descrambler must be used with a converter (in a two piece configuration) to be able to descramble all the premium channels of a cable system. 7. What is a cable converter-descrambler? A single (one piece) unit capable of descrambling premium channels. This unit contains a converter and a descrambler, enclosed in a common box. This is also the most common type of equipment supplied by the cable company to subscribing customers. Customers usually pay a specified monthly rental fee for such equipment.

They will want a satisfied customer who will refer them additional business . The company may not have a quick answer for about 5% of the problems out there. Be patient and work with your cable box company until you find the right Converter box for your area. Sometimes technology changes for your area and the source may need to do some additional research to get the desired image. Do this before the warranty / guarantee has run out. Even then there may be a solution. 12. How can you improve the quality of your cable converter reception? Amplification may be needed to correct the problem . Whenever a cable signal is split between two or more TV’s or routed to some other video components such as VCR’s , the signal weakens and produces a poor quality picture.